Privacy and Cookies Policy

Last updated: April 2026

1. Data controller

The controller responsible for processing your personal data is:

AX Area Camper is established in the Principality of Andorra and the processing of data is governed by Andorran Law 29/2021 of 28 October on the protection of personal data, and, where applicable, by the EU General Data Protection Regulation (GDPR).

2. Personal data we collect

We collect data that you provide directly to us through:

  • Contact form: name, email address and the content of your message.
  • Email or phone communications: data you provide yourself in the context of the communication.

We do not collect sensitive data, nor do we carry out automated decision-making or profiling.

3. Purpose and legal basis of processing

PurposeLegal basis
Responding to your enquiries and messagesLegitimate interest / Pre-contractual performance (Art. 6.1.b GDPR)
Sending commercial information (if requested)Consent (Art. 6.1.a GDPR)
Compliance with legal obligationsLegal obligation (Art. 6.1.c GDPR)
Website service improvement (anonymous analytics)Legitimate interest / Consent

4. Retention periods

We retain your data for only as long as necessary for the purpose for which it was collected:

  • Enquiries and contact: up to 3 years from the last communication.
  • Commercial communications: until you withdraw your consent.
  • Legal obligations: the periods established by applicable regulations (generally up to 7 years for tax matters).

5. Your rights

Under Andorran Law 29/2021 and the GDPR, you have the right to:

  • Access: obtain confirmation of whether we process your data and, if so, access it.
  • Rectification: request the correction of inaccurate data.
  • Erasure ("right to be forgotten"): request the deletion of your data when it is no longer necessary.
  • Restriction of processing: request that we limit the processing of your data in certain circumstances.
  • Portability: receive the data you have provided to us in a structured, commonly used format.
  • Objection: object to processing based on legitimate interest.
  • Withdrawal of consent: at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@axareacamper.com, stating the right you wish to exercise and attaching a copy of your identity document.

If you consider that the processing infringes your rights, you may lodge a complaint with the Andorran Data Protection Agency (APDA) at www.apda.ad.

6. Data security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. The website uses HTTPS to ensure the confidentiality of communications. The contact form is handled by the axareacamper.com domain mail server.

We do not share your data with third parties except where necessary to provide the requested service or where legally required to do so.

7. Cookies policy

A cookie is a small text file that a website stores in your browser when you visit it.

First-party cookies

NamePurposeDuration
cookiesAcceptedRemembers whether you have accepted the cookie noticePersistent (localStorage)

Third-party cookies (if Google Analytics is activated)

NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguish unique users2 years
_ga_XXXXGoogle AnalyticsMaintain session state2 years

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

For more information about Google cookies: policies.google.com/technologies/cookies.

8. Changes to this policy

We reserve the right to modify this privacy policy to adapt it to regulatory or service changes. The date of the last update is published at the top of this page. We recommend that you review it periodically.

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